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Refund Policy

No refunds within 24 hours of departure unless the Operator cancels the activity due to waterway, road or weather conditions. Otherwise, refunds are granted solely at the discretion of the Agent according to the Operator’s cancellation policy. Refunds may only be obtained from the Booking Agent. Note that the transaction fee is not refundable.

What an amazing package!


"I rafted the worlds highest commercially rafted waterfall and spent the afternoon trekking up the beautiful Mt Tarawera. The views from the summit were absolutely spectacular! Best day In New Zealand."

Suzzie from the UK

THE TIME OF OUR LIVES!


"Had a blast doing combo 10! Free shuttle service to certain activities was the lifesaver. Thanks so much to the Kaitiaki rafting team and the Skydive Taupo team for giving us the time of our lives!"

Jodie

LOADS OF FUN!


"We purchased the Swoop and Raft combo and it was so much fun! The swoop was just as good as I imagined and the rafting was the icing of the cake. Thanks Rotorua Combos - great time, loads of fun and would do it again if we had the time."

Clair & Sophie
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OUR ETHOS

A ‘kaitiaki’ is a guardian, keeper, preserver, conservator, protector. The addition of ‘tanga’ denotes preservation, conservation and protection. The concept of Kaitiakitanga is a part of a complex social, cultural, economic and spiritual system. To understand Kaitiakitanga is to have and understanding of a Māori world view of relating to the world around us.

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